Your questions, answered.

  • Step 1: Get a soft measuring tape

    Use a flexible tape measure. If you don’t have one, use a piece of string and a ruler.

    Step 2: Position the tape correctly

    Place the tape around your head about 1 cm above your eyebrows and just above your ears. This is where your hat will naturally sit.

    Step 3: Wrap it around your head

    Bring the tape around the back of your head, keeping it at the same height all the round. Make sure it’s snug but not tight.

    Step 4: Read your measurement

    Note the number where the tape meets. Measure in centimetres (cm) for the best accuracy.

    Step 5: Check it twice

    Measure once more to be sure it’s the same. If you’re between two numbers, choosing the larger size.

    Step 6 Match it to our size guide

    Use your head measurement to choose:

    • S - 54-55 cm

    • M - 56-57 cm

    • L - 58-59 cm

    • XL - 60-61

  • We recommend choosing the larger size. Many of our hats include an adjustable inner band for a personalised fit.

  • Yes. Our hats are handcrafted by skilled artisans using traditional techniques, ensuring each piece is unique.

  • We use 100% natural Toquilla straw, canvas, and high‑quality grosgrain ribbons. All materials are chosen for durability, comfort, and craftsmanship.

  • Yes. We offer custom hat designs. Simply send us a photo, sketch or inspiration image along with your preferred colours. You can choose crown shapes, bands and even add personalised embroidery. Email us to begin your custom design.

  • We ship worldwide. Shipping costs are calculated at checkout based on your location and chosen delivery method.

  • We offer two delivery options:

    Standard Shipping: 7–14 days Available to all countries. Perfect if you're happy to wait a little longer for your hat to arrive.

    Express Shipping: Within 2 days. Express delivery is available worldwide and gets your Monti hat to you fast.

    Once your order is dispatched you'll receive a tracking number so you can follow your hat home.

  • Yes. We collaborate with designers, brands, and creative partners. If you’re interested in a collaboration, please get in touch with us.