1. Information We Collect

a. Information You Provide

We may collect personal information when you:

• Place an order

• Create an account

• Subscribe to our newsletter

• Contact us through forms or email

This may include:

• Name

• Email address

• Delivery address

• Phone number

• Payment details (processed securely by third-party providers)

b. Information Collect Automatically

When you browse our website, we may collect:

• IP address

• Brower type

• Device information

• Pages viewed

• Cookies and tracking data

This helps us improve our website performance and understand how visitors use it.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about your purchase or enquiries

• Send newsletters or promotions (only with your consent)

• Improve our website, products and customer experience

• Prevent fraud and maintain security

3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

• Contractual necessity - to fulfil your orders

• Consent - for email marketing or optional features

• Legitimate interests - to improve our services and prevent fraud

• Legal obligations - for tax, accounting and compliance purposes

4. Cookies & Tracking Technologies

We use cookies to:

• Enable essential website functions

• Analyse traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings. Some features may not function properly without them.

5. Sharing Your Information

We may share your data with trusted third parties, such as:

• Payment processes (e.g. PayPal)

• Shipping and delivery partners

• Website hosting and security providers

• Analytics tool (e.g. Google Analytics)

• Email marketing platforms

  These partners only receive the information necessary to perform their services. We do not sell your personal data.

6. Data Storage & Security

We take appropriate technical and organisation measures to protect your data from loss, misuse or unauthorised access.

We retain personal information only as long as necessary for:

• Fulfilling orders

• Legal and accounting requirements

• Business operations

7. International Data Transfers

Some of our service providers may process data outside the UK or EU. When this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses

• Approved data-transfer frameworks

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, contact us at Customerservice@MonitoHats.com.

9. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Monti Hats

Email: